F.A.Q.

FAQ

Client Policy

Captured Light Studios, LLC. welcomes all races, genders, sexual orientations, and alternative lifestyles.

Clients must be of legal age and able to provide proof if requested. We reserve the right to refuse service.

CLS Cancelation & Refund Policy

We try to work with everyone as much as possible and understand that life can get in the of living quite often; however, as there are costs involved with every session, we do have some limitations.

• Clients who cancel more than 30 days before the session date are eligible for a full refund of their session fee investment.

• Clients who cancel 14- to 29 days before the session can use their investment to rebook the session, provided it is rebooked within a 90-day timeframe from the original date. If the client is not able to rebook within the 90-day timeframe, a refund of 50% of the investment will given. Note that if a location, props, or equipment is being rented for the shoot, the client is responsible for any fees the rental companies charge for the cancellation regardless if the client rebooks or does not.

• For clients that cancel less than 14 days before the scheduled session date, a rebooking fee of 50% of the session investment will be charged, provided the client is able to rebook the session within the following 90 days. If the client is not able to rebook their session within the 90-day timeframe, 100% of the investment will be forfeited. Additionally, when renting a location, props, or equipment, the client will be responsible for any additional fees charged by the rental property or companies.

• Clients who cancel a second time will forfeit 100% of their investment and again be responsible for any rental charges.

• No refunds will be given for any ordered or delivered keepsake items (photos, albums, wall art, etc.). Items that are damaged must be noted at the time of delivery and will be replaced.

• Keepsake items will not be ordered until full payment has been made.

Why don't you offer hair & makeup?

Ohio laws prevent anyone who is not a licensed cosmetologist from offering and doing hair and makeup services. Additionally, even if some is licensed, services must be performed in a licesened permanent or mobile salon. Since we don't have a salon license or a licensed employee, we are not able to offer these services.

How long are the photography sessions?

Session length depends on several factors such as the number of outfit changes, number and locations of sets, and type of session. A Hollywood Glamour session will usually take longer than one for bodyscapes. Generally speaking, most individuals, including professional models, cannot pose for longer than four hours without it negatively affecting the images. Knowing this, we try to keep most sessions between one and four hours.

How much do you charge for prints and keepsake items?

The investment for a print and other keepsake items depends on multiple criteria, such as type of item, size, media (paper, metal, acrylic, etc.), editing, number of items purchased, shipping, and package discounts. Each client has unique needs, and the investment will vary from client to client.

How much do you edit or retouch the photographs?

Our photographic editing is based on how the client looks to us, along with what the client desires. Unless directed otherwise, we leave permanent marks and items while removing temporary items. Basic editing to remove acne, adjust skin texture, brighten faces, correct white balance, dodge, burn, crop, and color tone images are included in the session investment. More advanced edits will be discussed with the client and, if desired, will be charged at an additional rate.

Do I have to do a session in your studio?

While using our studios has some benefits, such as lighting and certain sets or props, it is not a requirement. Sessions can be performed at almost any location desired, such as a photography studio close to you, a park, an Airbnb rental, or even your residence. Session location is determined by the type of session and what the client is looking for. Additional expenses for locations are the client's responsibility and must be paid when reserving a date and time.

I'm not comfortable with how I look. Can I be put on a waiting list until I'm ready?

Society may look at certain elements with the female form and call those elements imperfections, undesirable, or flaws—we don't. We see our client's bodies as being unique to them. Stretch marks, scars, freckles, height, weight, and body type define the individual, and it's their story that we want to preserve. While it is regrettable that many women have been conditioned to accept an unrealistic standard of beauty today and feel they have to use makeup, medical procedures, or unhealthy lifestyles to achieve those standards, we also know that each client's needs are unique.

We can take bookings up to six months in advance of the agreed-upon shoot date. Regrettably, we have not been able to reserve session time for the past six months at this time. However, we will be happy to put you on our email list and send out reminders if you like.

What types of outfits are good for Boudoir sessions?

Here are our top five suggested outfits for any Boudoir type session.

• Teddies / Bodysuits

• Matching Bra and Undies

• Oversized / Off the Shoulder Sweaters

• Men's Dress Shirts

• Shear or slightly opaque Robes

Do I have to pose in lingerie, topless, or nude?

Absolutely not! We will never demand that a client pose in any manner that makes them uncomfortable. The type of clothing and how much of it the client wants to wear will always be up to the client and local laws/regulations based on the shoot location. During the consultation, clients will be asked about the purpose of the session, who the session photographs are for, the overall theme the client is envisioning, and if they want lingerie, topless, implied nude, or nude images as part of the shoot based on the purpose and/or theme. Please note that anyone photographed as implied nude, topless, or nude must be at least 18 years old, be able to provide proof of age when requested, and have a photograph with their ID and signed contract for our records.

What classifies as implied nude?

Implied nude refers to the specific act of taking photographs that give the impression that the subject is topless or nude when they aren't. Photographs are crafted, shot, or edited in such a manner as not to show nipples, complete areola, entire buttock, or genitals.

Photographs of bare shoulders, bare backs, any portion of the subject's breasts that would normally be exposed with that outfit, or the showing of partial buttocks are not considered to be implied nude.

About

Our mission is to empower anyone who puts their trust in us through the photographs we create together. We will ensure that everyone is treated with the respect and appreciation they deserve. We want them to have a fantastic experience and fantastic photographs to remember it by.

Opening Hours

By appointment only.

Contact Info

5600 Windfall Rd, Medina, OH 44256

Email: contact@capturedlightstudios.net

Telephone: +1 (330) 294-9035